Privacy Policy

Simply Travel is a travel agency which is dedicated to protecting our client’s privacy and security, and we take precautions to safeguard your financial and personal data. When you share personal information with us, we will use all commercially reasonable efforts to keep it secure and confidential because we strongly believe that your private information should remain just that—private. We are devoted to protecting the privacy of your personal information at all times.

Our Privacy Statement

Simply Travel agency is aware of how important privacy is to you and strives to make working with us as pleasant and secure as possible. This policy explains who Simply Travel is, how it typically manages your personal information, and how it applies to your use of our website.

The nature of the private data we collect and hold:

Information or an opinion that identifies a person or makes them fairly identifiable is considered personal information. Typically, sensitive information about you, such as specific details about your race, political opinions, religion, or health, is not collected by Simply Travel. While providing you with specialized services, we may need to collect some sensitive information, depending on the goods and services you would like to purchase from us (such as access requirements for a disability).

In order for us to offer you our services, we must collect a wide range of personal information from you. Which travel product you book with Simply Travel and the kind of product or service you select will determine the kind of personal information we ask for.

We might not be able to offer you the goods or services if we are unable to gather personal information about you. These services require the gathering, use, or disclosure of your personal information.

We will generally ask for the following types of personal information:

• name;
• address, email and contact details;
• date of birth;
• gender; and/or
• information about the service you plan to use

Depending on the product or service you choose, you may also be asked other types of personal information, such as:

• insurance (travel)
• passport number

Ways we collect your personal information:

We collect your personal information:

• by using written forms;
• through contact over the telephone, your mobile phone or other messaging technology;
• via the internet, including websites and social media; 
• face-to-face contact;
• Through subscription and entry forms;
• Booking forms and requests for further information;
• Emails, response devices.

Using the above methods, we will gather your personal information intermittently or on an as-needed basis throughout the information life cycle. When you purchase a product or service from us, modify that product, inquire about our products and services, or seek information about our services, we may gather personal information from you. In order to better serve you, we may merge or link personal information we currently have about you with new personal information we gather.

Cookies:

“Cookies” are used by our websites to deliver a variety of services to you. A cookie is a small bit of information that a website transmits to your browser and that your computer or other device then stores. Session cookies and persistent cookies are the two main categories of cookies. When you visit one of our websites, a session cookie is temporarily stored on your computer or other device and lasts until you leave. Even after you leave our websites, a persistent cookie will continue to exist on your device for the time or duration set in the cookie.

In general, cookies make it possible for the websites you are visiting to communicate with your device more effectively. Simply Travel agency uses cookies to gather information for a variety of purposes, including website maintenance and improvement, tracking user preferences and product needs for website customization, and identifying and improving the relevance of advertising and marketing. We might also have a deal with someone else who will utilize our cookies to make our advertising on other websites more relevant to you. You can control cookies using the browser options. One or more of these options may be to delete all cookies, reject all cookies, or receive notifications when cookies are used.

Purposes of collection of personal information:

We collect your personal information so we can:

• identify you and provide you with our products and services, including notifying you about new products, services and promotions from time to time;
• understand your requirements and provide you with a product or service;
• get a better understanding of you, your needs, your behaviors and how you interact with us, so we can engage in product and service research, development and business strategy including managing the delivery of our services and products via the ways we communicate with you.

Sometimes we are required to collect your personal information to satisfy specific legal obligations.

Use and disclosure:

Your personal information is used and disclosed by us for the purposes for which it was gathered. To learn more about these potential goals, please see the section titled “Purposes of acquisition of personal information.”

Whenever you would reasonably expect us to use or disclose your personal information for that secondary purpose, we will use and disclose your personal information for that secondary purpose if your personal information is subject to the privacy laws. Sensitive data will only be used or disclosed in ways that are directly relevant to the original reason for collecting.

For instance, we may give third-party service providers your personal information, so they can perform the contracted services for Simply Travel agency, such as information technology programming or support, hosting services, telephony services, mailing or sending of documentation to customers in any format.

In its capacity as a travel agency, Simply Travel promotes the services of numerous different suppliers, such as flight companies, hotels, insurance firms and cruise lines, among others. In order for these companies to offer you their services and help you have a positive experience, Simply Travel agency may be forced to disclose your personal information to them. When making your reservation, these suppliers require certain personal information; if it is not provided, we will not be able to finalize your booking.

Collecting, using, and disclosing personal data for marketing:

A wide variety of travel services are offered by Simply Travel. Our company relies heavily on marketing. To keep you informed about the range of services offered by Simply Travel that we believe may be of interest to you, we need to collect, use, and disclose your personal information. We employ a wide range of marketing techniques and internet-based methods including online behavioral marketing and customized online advertising.

To offer you more pertinent advertising about our services, third-party marketing service providers may combine the personal information we share with them with information they already possess about you.

Parties to whom we release your information and from whom we collect it:

There are a number of individuals and organizations (referred to as “parties”) that we disclose your personal information to and collect it from that are not you, as explained in the section titled “How we collect your personal information.” These could be third parties or individuals connected to Simply Travel. The specific party will vary depending on whatever Simply Travel agency or brand you work with and what goods or services you acquire.

Parties that we might share your personal information with or obtain personal information from include, for instance:

• Other entities under the Simply Travel agency as well as other departments or divisions of the same organization
• a third party with whom we have a contract to provide travel services, administrative, or other business services, such as:
• information technology providers,
• marketing agencies, and other marketing service providers;
• travel providers whose product you are traveling on;
• print/mail/digital service providers;
• and imaging and document management services.

Publicly accessible sources of information:

• data warehouses,
• social media, and other online communities and networks where people create, share, or exchange information,
• any other company or individual that you have requested to furnish us with personal information about you or whom you have requested that we receive personal information about you (e.g., your parent or group organizer).

Security of your personal information:

We maintain copies of your personal information:

• in hard copy or paper files,
• electronic databases,
• digital records,
• computer systems.

There are various approaches to manage these storage systems. They may be held locally and maintained or administered internally by the company, Simply Travel agency. Or they might be handled locally or internationally by a third-party storage company that Simply Travel agency has a business arrangement with.

We will do all in our power to prevent unauthorized access, modification, or disclosure, as well as misuse, loss, and interference with your personal information. To achieve this, we take a number of steps, such as:

• limiting physical access to our facilities,
• limiting electronic and physical access to the personal data we store,
• putting stand-by systems and data backups in place to handle major business interruptions,
• maintaining technology security products,
• requiring third party service providers to have adequate security measures to protect your personal data, and more.

In terms of our information management and delivery of online services, we use technology and practices that are standard across industries. A continuous assessment and improvement program for Simply Travel agency’s security measures is in place. The evaluations and upgrades cover topics including security and information management policies, practices, and procedures. They also cover technology, including software, virus protection, and fire wall settings. Systems and IT infrastructure for Simply Travel agency are routinely audited by both internal and external specialists.

Transmissions by email to Simply Travel agency may not always be secure. You should think about contacting us in another way if you are concerned about the security of the information in your email or any other online transaction. Nonetheless, Simply Travel agency makes use of secure encryption methods and firewalls that are akin to those used by banks and other international online payment systems. When you use one of our online forms to transact with Simply Travel agency and provide personal information over the Internet, that encryption technology is used by Simply Travel agency. Your personal information is held and safeguarded by a variety of security procedures after it has been received by Simply Travel agency, including firewalls, user identity requirements, and audit trails. Simply Travel agency also trains its employees and representatives on their privacy responsibilities.

Non-customers:

Although you might not be one of our clients, you might deal with one of our businesses. You can get in touch with one of our businesses by utilizing one of our websites, participating in a contest, or leaving a social media comment. In accordance with this Privacy Policy and any Privacy Statement you may receive when you interact with us, we will collect, use, and disclose your personal information.

Comments and Questions:

If you have any questions, comments or concerns about our Privacy Policy, please contact us.